By Mr M. on 15/11/2016

“Your engineer was on site within an hour of us calling you to report our plumbing emergency. Thank you for providing such a professional service.”

Mr M. – Andover

The Drain Doctor Southampton office recently received a call from a property in Andover that suffered a plumbing emergency when water from the hot water cylinder burst through the ceiling of the sitting room whilst the owners were out.

On arriving home Mr M. realised what had happened, turned off the water supply and contacted our office immediately to see if we could help.

A Drain Doctor Southampton technician arrived on site and after investigating the cause of the problem informed the owner that the bottom of their hot water cylinder had corroded and would need replacing.

Office staff prepared a quote to replace the damaged cylinder. This was accepted by the property owner and the technician arranged to collect a replacement cylinder from a plumbing merchant.

On returning to the Andover property the same afternoon, two Drain Doctor Southampton technicians installed the new cylinder and refilled the system. Before leaving they carried out a thorough check to ensure that there were no leaking joints and that the whole system was in good order.

Drain Doctor Southampton delivers a rapid response service to all emergency plumbing and drainage call outs no matter what time of day or night a call is received.

Our technicians are available 24 hours a day, 7 days a week and 365 days a year. We guarantee to provide a quote to treat your emergency plumbing situation before we begin work and never charge for call-outs or add extra charges, so the price you see is the price you pay.

Call Drain Doctor Southampton Plumbing and Drainage now on 0800 068 0492 and let the professionals take the strain of your plumbing emergency.