By Mr. & Mrs. T. - Portsmouth on 24/08/2016

“When the pipes burst under our driveway we called Drain Doctor Southampton Plumbing and Drainage straight away. Their level of work and attention to detail was second to none. Thank you for responding to our emergency so quickly.”


Mr. & Mrs. T – Portsmouth

Mr. & Mrs. T. were confused to wake up one morning with no water pressure at their property. It quickly became clear that the main water pipe serving the house had burst, with water cascading into the road.

One call to the Drain Doctor Southampton office saw a fleet of our technicians arriving within the hour. They assessed the situation and were able to isolate the water supply below the area of the burst.

Remote CCTV cameras were employed to survey the problem. Images showed that a section of the main pipe had burst and collapsed, probably due to age-related corrosion.

The only option available to our technicians was to excavate the area and replace the burst pipe.

With all Drain Doctor Southampton vans fully equipped to deal with drainage excavation tasks the team was able to start work straight away and soon revealed the burst pipe.

Whilst the old pipe had become corroded there was evidence that roots from nearby shrubs had grown towards and into the pipe, contributing to the collapse of the drain.

Once this had been cut away, a new section of pipe was inserted. The entire drain run, from the house to the curtilage of the property, was then inspected and found to be in good order.

All staff at Drain Doctor Southampton Plumbing and Drainage are dedicated to the fast resolution of emergency plumbing and drainage problems. We are available 24 hours a day, 7 days a week, 365 days a year. We never make call-out charges or charge extra for emergency work. That’s the Drain Doctor way.

Contact our office using the link at the top of the page or call us now on 02392 401304 to let us treat your emergency plumbing and drainage problems.