By Mr. G. - Eastleigh on 19/09/2016

“Thank you for repairing our broken drain and for the advice about where responsibility lay. We are very grateful and are also very pleased with the outcome.”

Mr. G. – Eastleigh

A vigilant Eastleigh resident contacted the Drain Doctor Southampton office to say that had noticed persistent wet patches on his patio that corresponded to the route of the drains from his house.

Aware that this was a sign of a damaged drainpipe, Mr. G. knew that his only option was to find a drainage professional to investigate further.

The Drain Doctor Southampton technician that arrived at the property began by carrying out a CCTV drainage survey to establish the exact location and nature of the damage.

HD images from the CCTV camera showed evidence of cracked joints in the drain run which had become displaced. The cause for the movement in the pipes was not clear however local construction work and ground disturbance was a likely culprit.

Thankfully the damage was not too severe and the option of using no-dig technology to re-line the drain was suggested to the homeowner.

Upon receiving a quote for the drain repair work, Mr. G. also took advice from our office about the cause of the damage.

We advised that the repair work could possibly be covered by the construction company that had constructed the housing estate as there was no other obvious cause that would explain the nature and extent of the damage.

Mr. G. contacted the construction company and was successful in his demand for them to cover the cost of investigation and repair. An appointment was then made for a Drain Doctor Southampton technician to return to the property to complete the repair.

We used a cured-in-place drain liner impregnated with a resin that hardens to form a water-tight, durable seal around the damaged pipework. This method enabled us to repair the drain quickly with minimal disruption to the customer.

Drain Doctor Southampton is proud to be part of the nation’s largest network of drainage and emergency plumbing specialists. Our team of knowledgeable office staff and specialist technicians is standing by, ready to cure your plumbing and drainage problems.

Call our office now on 02380 333312 and join our ranks of satisfied customers. The Doctor will see you now.