By Mr F - Manager, Romsey on 26/01/2017

“We were very impressed with the emergency plumbing service that we received from Drain Doctor Southampton. Your team arrived quickly and worked fast to help us.”

Mr F. – Manager, Romsey

During the Christmas break, the Drain Doctor Southampton Plumbing and Drainage office received a call from the manager of an industrial business in the Romsey area.

A security guard discovered a flood at the premises during a scheduled evening patrol. Our technicians were dispatched to the site and immediately began surveying the building to establish the nature of the problem.

The Drain Doctor Southampton staff soon discovered a burst connection between two sections of plastic pipe, with cold water pouring from it.

Plastic joints and other fixings can fail when they become stressed due to temperature changes or surges in flow.

Acting quickly to limit water damage within the premises, our staff turned off the water supply at the mains and then replaced the damaged connector with a new fixing of better quality.

Staff from the business soon arrived on site and worked alongside the Drain Doctor Southampton technicians to get rid of the flood water and protect what machinery and stock they could.

With no call out charges at any time of day or year, Drain Doctor Southampton is proud to deliver a comprehensive emergency plumbing service to commercial and domestic customers in the Romsey area.

Our office staff were able to liaise with the customer to assist in their making a claim for damage through their insurance company.

We were also able to provide advice about Drain Doctor’s range of preventative maintenance plans, that can be tailored to the plumbing and drainage needs of individual businesses.

To see how you could benefit from the premier plumbing and drainage service in the Romsey and wider Southampton area call Drain Doctor Southampton on 0800 068 0492.